We at Shoppylk are committed to providing our customers with the best possible online shopping experience. This includes a commitment to excellent customer service, even after your order has been delivered.

We want you to be completely satisfied with your purchase from our website. If for any reason you are not satisfied, we offer a Return within three (3) days and replacement within seven (7) days from the date of purchase.

To request a refund, please email us at support@shoppy-lk.tech within 14 days of your purchase and include the following information:

      – Your name and email address

      – The name of the product you are requesting a refund for

      – The reason for your refund request

Once we receive your request, we will process it within following timelines. Refunds will be issued in the same form as the original payment before 7 days and before 15 days we do refund partially other wise you will not file a dispute or a chargeback against us for any reason. If you file a dispute or charge-back against us after a 15 days, we reserve the right to terminate all future orders, ban you from our site. 

Fraudulent activity such as using unauthorized or stolen credit cards will lead to order restriction. There are no exceptions.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

*How long is the refund process?

Refund Timelines

Please refer to the chart above for more information on the refund processing time based on the payment method used at the time of purchase.

Once the refund is accepted, your order will move to the “Refunded” status. Depending on the refund method you selected, the timeline for it to reflect in your account will differ .

Note: Please log into your Shoppylk Account and navigate to My account to check on the progress of your refund. We will notify you via email once your refund has been processed.

Please note that this return policy applies only to purchases made directly through our website. If you have purchased one of our products through another retailer or platform, please refer to their respective return policies.

If you have any questions about our return policy or need assistance with initiating a refund request, please don’t hesitate to contact us at support@shoppy-lk.tech.-