How Do I Receive My Product?

At Shoppylk, we believe in convenience and efficiency. That’s why we offer electronic delivery only for your product keys. Upon completing your payment, your unique product key will be made visible on-screen, accompanied by an official link to download your software. Additionally, we’ll send this information directly to the email address provided during the order process, ensuring you have access to your key whenever you need it.

  • We will deliver the Services, including any Goods, to the Delivery Email by the time or within the agreed period.
  • If any Goods form a commercial unit (a unit is a commercial unit if division of the unit would materially impair the value of the goods or the character of the unit) you cannot cancel or reject the Order for some of those Goods without also cancelling or rejecting the Order for the rest of them.
  • You agree we may deliver the Goods in instalments if we suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided you are not liable for extra charges.
  • If you or your nominee fail, through no fault of ours, to take delivery of the Services at the Delivery Location, we may charge the reasonable costs of storing and redelivering them.
  • The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.

after payment digital product or subcription will be delivered to your e-mail within 10 minutes. Maximum it takes 24 hours.

– Activation key is in digital format so it doesn’t come with any physical product like dvd, cd or usb in any form of physcial shipping.

Why Are Your Prices So Low?

We’re able to offer unbeatable prices on software products because of our close relationships with suppliers and our ability to purchase large volumes. By operating as an online store with an electronic delivery system, we keep our overheads to a minimum, allowing us to pass those savings on to you, our valued customers.

What If I Haven't Received My Entire Order?

If you’ve purchased more than five product keys, please allow us sufficient time to fulfill your order. Typically, you’ll receive your entire order within an hour. Maximun it may take up to within 24 hours for us to process and deliver your complete order.

Is the Software Legitimate?

Absolutely. We pride ourselves on offering only legitimate software products. We encourage all our customers to register their email addresses with their specific product key during the manufacturer’s online activation process. This ensures verification and tracking of authentic software. Rest assured, when you purchase from Shoppylk, you’re getting 100% legitimate software. We provide the product key, and you’ll always download the software directly from the manufacturer.

Where can I view my sales receipt?

You can view your sales receipt on our website by logging into your My Account and going to the **Orders** section. There you will find a list of all your orders and their status. Click on the **View Details** button next to the order you want to see the receipt for. You will be able to download or print your receipt from there.

Alternatively, you can also check your email for the confirmation message we sent you when you placed your order. It contains a link to your sales receipt as well.

Will you restock items indicated as “out of stock?”

We try our best to keep our inventory updated and restock items as soon as possible. However, some items may be temporarily or permanently out of stock due to high demand, limited availability, or other reasons.

Do you sell items to international customers?

Our products can be accessed from other countries in USD. Our website automatically detects the user’s IP address and directs them to the international version of our site, enabling them to purchase in USD regardless of their location. This ensures a seamless and convenient experience for our global customers.

Where Can I Get Help With My Order?

We’re here for you every step of the way. If you have any questions or need assistance with your order, there are several ways to reach out to us:

  • Chat: Utilize the chat function on our website by clicking on the sticky ‘Help’ button or messaging us on the right side of the website browser. Type your message, and we’ll respond promptly.
  • Contact Us: You can also reach us via our Contact Us page on the website.
  • Working Hours: We’re available 24/7, so you can contact us anytime, anywhere. Our team operates in the time zone for Sri Lanka. It is 5 hours and 30 minutes ahead of GMT/UTC (UTC+05:30)

– Mon-Fri: 9 AM to 11 PM
– Sat-Sun: Closed

  • Physical Address: Shoppylk, Galle road, Panadura, 12500, Sri Lanka
  • Email Address:
  • Phone Number: +94755706324

At Shoppylk, your satisfaction is our top priority. Don’t hesitate to reach out if you need any assistance or have any questions about your order.